TheYale Assure Lock 2is one of the best smart locks on the market, but it’s not without a few hiccups. Like all electronics, it’s bound to run into issues from time to time — one of which is a problem connecting to Apple Home. What makes this problem particularly frustrating is that there could be many culprits, ranging from an out-of-date iOS to dead batteries in your smart lock. To help you navigate all the possibilities, here’s a comprehensive look at how to fix a Yale Assure Lock 2 that won’t connect to Apple Home.
Difficulty
What You Need
Yale Assure Lock 2
Supported iOS device
Connect your Yale Assure Lock 2 to Apple Home with these basic troubleshooting steps
Thankfully, most users will find that they can get their Assure Lock 2 reconnected to Apple Home in just a few seconds. Here are the most common fixes to the problem (all of which take just a few seconds). If you still have trouble after checking and performing these steps, consider scrolling down to some more in-depth options.
Reconnect to HomeKit
If none of the above solutions work, you may try performing a fresh connection between your Assure Lock 2 and Apple Home.
Step 1:Open the Yale app and navigate toLock Settings.
Step 2:SelectHomeKit, then selectRemove HomeKit Accessory.
Step 3:Verify your lock has been removed by checking the Home app.
Step 4:Dive back into theLock Settingsmenu in the Yale app.
Step 5:SelectHomeKitand follow the prompts to reconnect it to HomeKit.
Factory reset your Yale Assure Lock 2
The last thing you can try is a factory reset of your Yale Assure Lock 2. Keep in mind that this will turn your lock into a blank slate, removing your settings and other configurations.
Step 1:Go toLock Settingsin the Yale app.
Step 2:SelectFactory Reset, then confirm the action by pressingReset Lock.
Step 3:Load the Home app and verify your lock is gone.
Step 4:Set up your lock following the steps in the Yale app, including the steps for syncing with Apple Home.
